Legal notice
Last updated: October 28, 2025
Website Operator. This website and online store are operated by: Love Dug Limited, trading as Love Dug. Website: lovedug.com. Customer support: business@lovedug.com
Business Correspondence Address. Rm 2007, 20/F, 382 Lockhart Road, Wan Chai, Hong Kong. This address is provided for business identification, legal correspondence, and formal notices. Customer-service requests should be sent to business@lovedug.com.
Ecommerce Platform. The Love Dug storefront is hosted and supported by Shopify. Purchases are made from Love Dug, not Shopify.
Intellectual Property. Unless otherwise stated, the Love Dug name, written content, product copy, graphics, website design, photographs, videos, icons, and other materials are owned by or licensed to Love Dug. Unauthorized commercial copying, reproduction, scraping, modification, distribution, or use is prohibited. Third-party trademarks remain the property of their respective owners.
Product Information. We make reasonable efforts to present product information accurately. Product appearance and measurements can vary because of:
- Screen settings
- Photography
- Lighting
- Manual measurement
- Production batches
- Normal manufacturing variation
Love Dug may correct material errors involving product descriptions, prices, availability, or specifications. If a material error affects an accepted order, we will provide any remedy required by law.
Purchases and Policies. Purchases are governed by:
- Terms of Service
- Shipping Policy
- Returns & Refunds Policy
- Privacy Policy
All sales are final except for remedies stated in the Returns & Refunds Policy and rights that cannot legally be waived. Delivery lead times vary according to destination and are confirmed once the product ships.
Website Use. The website is provided for personal, non-commercial shopping use. Automated scraping, data mining, framing, mirroring, or extraction of website content without authorization is prohibited.
Disclaimers. The website and its content are provided “as is” and “as available,” subject to rights that cannot legally be excluded. Limitations of liability are described in the Terms of Service.
Third-Party Links. Links to independent third-party websites are provided for convenience. Love Dug does not control their content or privacy practices.
Intellectual-Property Concerns. If you believe website content infringes your rights, email business@lovedug.com with:
- Identification of the protected work
- The location of the disputed material
- Your contact information
- An explanation of your claim
- Supporting evidence
Changes. Love Dug may update this Legal Notice by publishing a revised version and updating the last-updated date.
Contact. business@lovedug.com